Community

Product reviews, questions and answers, and store feedback that help customers buy with confidence.

Nakamoa Community collects authentic feedback after every order and places it where customers make buying decisions. It works with Shopify, BigCommerce, Turbify, and custom storefronts, with setup and migration handled for you.

Build trust into every product page

• Product reviews: Display verified ratings and written feedback beside the products customers are considering.
• Review requests: Invite customers to review after fulfillment and send a friendly reminder when needed.
• Photos and videos: Let buyers show products in real life with visual reviews.
• Questions and answers: Customers can ask on the product page, while your team or previous buyers provide useful answers.
• Store reviews: Collect feedback about the full shopping experience and display a store-rating badge.
• FAQ pages: Turn recurring customer questions into searchable, reusable answers.

AI that makes feedback easier to use

• Review summaries: Give shoppers a quick view of what customers like and what they mention most often.
• Topics and filters: Organize reviews around themes such as fit, quality, comfort, or delivery.
• Translation: Help customers read reviews and answers in their preferred language while keeping the original available.
• Spam and content checks: Screen unsuitable text, photos, and videos before they reach your storefront.

More ways to engage and learn

• Reward reviewers with configurable coupons or incentives.
• Send review data to supported shopping and search channels.
• Receive alerts for low ratings and new customer questions.
• Track review activity and customer sentiment through clear reporting.
• Match the experience to your store’s colors, wording, and language.

Bring your existing reviews with you

Moving from Yotpo, Shopper Approved, Judge.me, Stamped, Okendo, BigCommerce reviews, or another provider? Supported migrations can be automated, and our team can complete the rest for you. Your existing customer feedback remains an asset.